The safety of our customers and traders is our priority and we will keep you updated as we work through the current COVID-19 situation in Victoria.
Updated Wednesday 17 February 2021, 11.00am
To our Market community,
Late Sunday afternoon we became aware that a section of the Queen Victoria Market had been listed as a Tier One COVID-19 exposure site. We can confirm on further advice from the Department of Health, the confirmed case attended the fruit and vegetable section in A and B Sheds as well as the female toilets adjacent to A Shed between 8:25am and 10:10am on Thursday 11 February 2021. If you were at the Market during this time you must immediately isolate, get a coronavirus (COVID-19) test, and remain isolated for 14 days.
A deep clean of the impacted area as well as all high touch points around the entire Market was completed on Monday 15 February and we have worked closely with the Department of Health to identify and contact all traders and our staff who were in the area at the time.
Queen Vic Market is OPEN for fresh produce, specialty shopping and great eats.
Come and rediscover Queen Victoria Market, shop locally and support our city’s small, family-run businesses.
All areas of the Market are open but please note the following:
- Cafés, restaurants and the food court are open for seated indoor and outdoor service.
- Specialty stalls are now located between J-M Sheds and String Bean Alley due to the heritage restoration of C-D Sheds.
Don’t forget that for those that want to shop early, the Market is open from 6am on Tuesday, Thursday, Friday and Saturday. On Sundays, the Market is open from 9am.
Please note that our specialty shopping traders have the option to close one hour early on Market days.
View our trading hours here.
From Thursday 18 February 2021, face masks are once again mandatory in all indoor environments at the Market and outdoors when you cannot maintain 1.5m physical distancing (unless a lawful exemption applies). For our Market this means masks continue to be mandatory in all areas of the Market, including inside the Dairy Hall and the Meat Hall, under the Sheds, in all Elizabeth and Victoria Street shops, F Shed shops, the Food Court, toilets, the Visitor Hub, the Trader Hub (F1) and inside any String Bean Alley containers.
Please do the right thing and help to keep our community safe. More info can be found here.
Things you need to know when shopping and visiting the Market:
- Enhanced measures on weekends – To maintain responsible social distancing and to help keep you comfortable, we will on occasions, limit the number of customers into our Meat & Fish Hall and Dairy Produce Hall on weekends (and other days where required). Please be patient and adhere to safe social distancing when queuing.
- Social distancing - Please adhere to the 1.5 metre guideline and maintain a safe distance between yourself and others at all times. We have increased signage, installed floor markings to assist customers and added extra staff to monitor the number of customers in the Market.
- Good hygiene – Wash hands thoroughly with soap and water or use one of the many hand sanitiser stations located throughout the Market. Please also make sure to cover your mouth and nose with your elbow when coughing or sneezing or use a tissue and discard immediately.
- Touching produce – Please limit the touching of fresh produce and ask our friendly traders for help.
- Extensive and additional cleaning – We have extra cleaning staff onsite and are conducting hospital-grade cleaning to ensure the safety of all our shoppers. We are employing both proactive and reactive measures to ensure that high traffic surfaces such as door handles, bench tops, ATM machines, handrails and bathrooms remain clean to minimise the spread of germs.
- Pack your own reusable bags - While we love looking out for the environment, it’s important to remember that bacteria and viruses can live on many surfaces. As a precaution we ask all customers to pack your own bags rather than hand your bag to traders.
- Use contactless payments where possible – Cash tends to be a carrier for a variety of germs and bacteria, so we encourage customers to make use of contactless card payments where possible.
- Food safety - All stallholders have adopted an increased vigilance with regard to food safety compliance. This is in addition to already existing requirements for traders to maintain high levels of sanitation for themselves and their stalls.
If you are experiencing cold or flu-like symptoms, please look after yourself and the wider community by resting at home.
For more information please contact us at email@example.com